The Leasing Professional leases apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy; the LP is aware of company and community policies and is able to explain them to residents and potential residents.
Follows the Leasing and Marketing Plan and sales strategies to achieve budgeted occupancy; the LP must maintain a thorough product knowledge and develop and awareness of both the property and competitive communities to sell the property and achieve a high level leasing ratio. Assist in preparing the competitive market survey report as needed.
Maintains a comprehensive knowledge of all lease related documents and completes the leasing documents in a timely manner and thorough manner; successfully masters Entrata and accurately handles data and processes in accordance with policy.
Assists in developing and maintaining accurate resident files in accordance with company policy; assists in achieving a high satisfaction rate with residents and assists in the development of a resident retention/renewal program to achieve optimum rent increases and renewals.
Conduct tours of the property and sell the property to prospective residents; Follow up on tours and work prospect to lease signing; maintain high close ratio.
Inspect apartments prior to move-in to ensure market ready status. Greet new residents and assist with the move-in process.
Assist in the execution of property activities that help create an enjoyable, safe, and positive atmosphere to encourage resident retention; participate in programs and activities to enhance University relationships.
Successfully complete Fair Housing training and incorporate these regulations into the everyday process of leasing; attends all training sessions as outlined in the requirements and policy and procedure manual.
Education and Experience -- A high school diploma or equivalent and one year of related work experience is required.
Physical and Environmental -- The ability to see, hear, speak, comprehend, and communicate are required. The position may require the ability to physically inspect the properties, construction projects, and portfolio, plus the Leasing Professional must possess any abilities and skills required to carry out the responsibilities outlined above even if not specifically mentioned.
Equal Opportunity Employer/Drug Free Workplace